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How to Overcome Common Barriers to Offering Multilingual Customer Service

The internet was invented in the U.S., so it makes sense that the English language dominated its early days. Today, the amount of content available in English is still quite high, around 59.7 percent of the whole internet. Yet only 25.9 percent of the internet’s users speak English.  If users are not able to access …

The post How to Overcome Common Barriers to Offering Multilingual Customer Service appeared first on Unbabel.

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The internet was invented in the U.S., so it makes sense that the English language dominated its early days. Today, the amount of content available in English is still quite high, around 59.7 percent of the whole internet. Yet only 25.9 percent of the internet’s users speak English. 

If users are not able to access content about products and services in their native languages, they are unlikely to purchase them. In fact, a full 40 percent of global consumers won’t buy in another language. Another 74 percent say they are more likely to buy from a brand a second time if they are offered post-sales support in their native language. 

In other words, not offering multilingual customer support online is costing businesses revenue. It also costs them customer trust, which is worth its weight in gold. 

So why don’t more businesses speak their customers’ languages? In a nutshell, because it’s hard! In this post, we’ll take a deeper look at the barriers that keep businesses from offering multilingual customer service and how to overcome them without sacrificing quality or speed. 

The biggest barriers to providing multilingual customer service

Hiring people who speak all of your customers’ and potential customers’ languages in CS centers can prove challenging. Businesses may have customers in many places around the world. Some languages are very expensive to resource, because they are relatively rare (such as Dutch and German) or especially challenging (such as Korean). For these reasons, hiring customer service reps who speak the language of every single customer can prove costly. Additionally, the specific languages you need to resource can change dynamically—as is the case in many industries like travel and hospitality. 

Depending on the complexity of the products and services you sell, you may also need to hire people with varying degrees of expertise and knowledge. You may have simple requests that any rep could handle but require someone with high-level expertise to handle the most complex five to 10 percent of requests. Aligning a variety of skill levels with specific language requirements often requires complex matrices and costs real money. Plus, if you need to train people up to get them to the right level of product knowledge or language proficiency, it can be a huge drain on productivity. 

While these barriers are very real, it is possible to overcome them with the right mix of technology and people in place. 

How businesses attempt to offer multilingual customer service

When we speak with customer service teams, they usually understand the value of multilingual customer service; they simply don’t know how to offer it at scale—or don’t believe it’s possible. 

We have seen many creative attempts at offering multilingual customer service. In one case, a large BPO bought several apartment buildings in a major European city for a multilingual customer service hub. While this could be a clever strategy on paper, it is unsustainable for the vast majority of businesses. Even BPOs that make a significant portion of their revenue on multilingual services struggle to do this efficiently and cost effectively when the strategy is built entirely on human resources.  

More commonly, businesses will cobble together a mixture of native speakers, outsourcing (whether offshore, nearshore, or onshore), and translation tools. When this is not done with the right level of attention to detail and fluency, it can backfire. 

On the other hand, we have seen some young technology companies incorporate multilingual AI into their Zendesk implementations and offer multilingual customer service by design from day one. 

BPOs have seen success with this strategy as well. One of our customers had a BPO center in the Philippines that was forced to close due to COVID. They relocated their operations to Mexico. Using Unbabel, they were able to open their new customer service center rapidly, because it didn’t matter what languages the local representatives could speak. Unbabel provided a seamless translation layer that allowed them to relocate where it made sense for their business, regardless of language factors. 

Where to start with multilingual customer service

Again, many customer service teams recognize the wisdom of offering multilingual customer service, but it can be challenging to know where to begin, including what languages to start with and how to empower teams. 

One good place to start is to check the traffic to the business’s website. Find out where people are coming from and what languages they speak. This will help identify low-hanging fruit opportunities by highlighting regions that are already interested in your products but may not be purchasing or repurchasing due to a lack of support in their native language(s). 

Next, take a look at customer service inquiries that arrive in languages not currently served. This will also help illuminate current demand and enable teams to make data-driven decisions on which languages to get started with. Best of all, these strategies don’t require complex analytics or studies. They should be relatively quick and easy to conduct and turn over key market opportunities. 

Most companies find that once they deploy a high-quality machine translation product across a few key languages, it becomes progressively easier to scale and service dozens of languages or more. Asynchronous communication enabled by machine translation takes the pressure off customer service teams while still enabling businesses to provide high-quality service.

Finally, study what competitors are doing. If they are offering support in languages that you are not, there’s a good chance you’re losing customers to them. Covering these languages could add valuable revenue by expanding the pool of buyers. 

Localization isn’t enough. 

Being local is not enough. People can buy almost anything online, so locality is not as much of a differentiator as many businesses may believe. Where your customer service team is located is irrelevant to customers if they get the care they deserve and expect. At the end of the day, the way you treat your customers and their trust in your brand are the most important factors in whether customers choose you or the competition. To earn that trust, speak their language.

AI

Arcanum makes Hungarian heritage accessible with Amazon Rekognition

Arcanum specializes in digitizing Hungarian language content, including newspapers, books, maps, and art. With over 30 years of experience, Arcanum serves more than 30,000 global subscribers with access to Hungarian culture, history, and heritage. Amazon Rekognition Solutions Architects worked with Arcanum to add highly scalable image analysis to Hungaricana, a free service provided by Arcanum, […]

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Arcanum specializes in digitizing Hungarian language content, including newspapers, books, maps, and art. With over 30 years of experience, Arcanum serves more than 30,000 global subscribers with access to Hungarian culture, history, and heritage.

Amazon Rekognition Solutions Architects worked with Arcanum to add highly scalable image analysis to Hungaricana, a free service provided by Arcanum, which enables you to search and explore Hungarian cultural heritage, including 600,000 faces over 500,000 images. For example, you can find historical works by author Mór Jókai or photos on topics like weddings. The Arcanum team chose Amazon Rekognition to free valuable staff from time and cost-intensive manual labeling, and improved label accuracy to make 200,000 previously unsearchable images (approximately 40% of image inventory), available to users.

Amazon Rekognition makes it easy to add image and video analysis to your applications using highly scalable machine learning (ML) technology that requires no previous ML expertise to use. Amazon Rekognition also provides highly accurate facial recognition and facial search capabilities to detect, analyze, and compare faces.

Arcanum uses this facial recognition feature in their image database services to help you find particular people in Arcanum’s articles. This post discusses their challenges and why they chose Amazon Rekognition as their solution.

Automated image labeling challenges

Arcanum dedicated a team of three people to start tagging and labeling content for Hungaricana. The team quickly learned that they would need to invest more than 3 months of time-consuming and repetitive human labor to provide accurate search capabilities to their customers. Considering the size of the team and scope of the existing project, Arcanum needed a better solution that would automate image and object labelling at scale.

Automated image labeling solutions

To speed up and automate image labeling, Arcanum turned to Amazon Rekognition to enable users to search photos by keywords (for example, type of historic event, place name, or a person relevant to Hungarian history).

For the Hungaricana project, preprocessing all the images was challenging. Arcanum ran a TensorFlow face search across all 28 million pages on a machine with 8 GPUs in their own offices to extract only faces from images.

The following screenshot shows what an extract looks like (image provided by Arcanum Database Ltd).

The images containing only faces are sent to Amazon Rekognition, invoking the IndexFaces operation to add a face to the collection. For each face that is detected in the specified face collection, Amazon Rekognition extracts facial features into a feature vector and stores it in an Amazon Aurora database. Amazon Rekognition uses feature vectors when it performs face match and search operations using the SearchFaces and SearchFacesByImage operations.

The image preprocessing helped create a very efficient and cost-effective way to index faces. The following diagram summarizes the preprocessing workflow.

As for the web application, the workflow starts with a Hungaricana user making a face search request. The following diagram illustrates the application workflow.

The workflow includes the following steps:

  1. The user requests a facial match by uploading the image. The web request is automatically distributed by the Elastic Load Balancer to the webserver fleet.
  2. Amazon Elastic Compute Cloud (Amazon EC2) powers application servers that handle the user request.
  3. The uploaded image is stored in Amazon Simple Storage Service (Amazon S3).
  4. Amazon Rekognition indexes the face and runs SearchFaces to look for a face similar to the new face ID.
  5. The output of the search face by image operation is stored in Amazon ElastiCache, a fully managed in-memory data store.
  6. The metadata of the indexed faces are stored in an Aurora relational database built for the cloud.
  7. The resulting face thumbnails are served to the customer via the fast content-delivery network (CDN) service Amazon CloudFront.

Experimenting and live testing Hungaricana

During our test of Hungaricana, the application performed extremely well. The searches not only correctly identified people, but also provided links to all publications and sources in Arcanum’s privately owned database where found faces are present. For example, the following screenshot shows the result of the famous composer and pianist Franz Liszt.

The application provided 42 pages of 6×4 results. The results are capped to 1,000. The 100% scores are the confidence scores returned by Amazon Rekognition and are rounded up to whole numbers.

The application of Hungaricana has always promptly, and with a high degree of certainty, presented results and links to all corresponding publications.

Business results

By introducing Amazon Rekognition into their workflow, Arcanum enabled a better customer experience, including building family trees, searching for historical figures, and researching historical places and events.

The concept of face searching using artificial intelligence certainly isn’t new. But Hungaricana uses it in a very creative, unique way.

Amazon Rekognition allowed Arcanum to realize three distinct advantages:

  • Time savings – The time to market speed increased dramatically. Now, instead of spending several months of intense manual labor to label all the images, the company can do this job in a few days. Before, basic labeling on 150,000 images took months for three people to complete.
  • Cost savings – Arcanum saved around $15,000 on the Hungaricana project. Before using Amazon Rekognition, there was no automation, so a human workforce had to scan all the images. Now, employees can shift their focus to other high-value tasks.
  • Improved accuracy – Users now have a much better experience regarding hit rates. Since Arcanum started using Amazon Rekognition, the number of hits has doubled. Before, out of 500,000 images, about 200,000 weren’t searchable. But with Amazon Rekognition, search is now possible for all 500,000 images.

 “Amazon Rekognition made Hungarian culture, history, and heritage more accessible to the world,” says Előd Biszak, Arcanum CEO. “It has made research a lot easier for customers building family trees, searching for historical figures, and researching historical places and events. We cannot wait to see what the future of artificial intelligence has to offer to enrich our content further.”

Conclusion

In this post, you learned how to add highly scalable face and image analysis to an enterprise-level image gallery to improve label accuracy, reduce costs, and save time.

You can test Amazon Rekognition features such as facial analysis, face comparison, or celebrity recognition on images specific to your use case on the Amazon Rekognition console.

For video presentations and tutorials, see Getting Started with Amazon Rekognition. For more information about Amazon Rekognition, see Amazon Rekognition Documentation.


About the Authors

Siniša Mikašinović is a Senior Solutions Architect at AWS Luxembourg, covering Central and Eastern Europe—a region full of opportunities, talented and innovative developers, ISVs, and startups. He helps customers adopt AWS services as well as acquire new skills, learn best practices, and succeed globally with the power of AWS. His areas of expertise are Game Tech and Microsoft on AWS. Siniša is a PowerShell enthusiast, a gamer, and a father of a small and very loud boy. He flies under the flags of Croatia and Serbia.

Cameron Peron is Senior Marketing Manager for AWS Amazon Rekognition and the AWS AI/ML community. He evangelizes how AI/ML innovation solves complex challenges facing community, enterprise, and startups alike. Out of the office, he enjoys staying active with kettlebell-sport, spending time with his family and friends, and is an avid fan of Euro-league basketball.

Source: https://aws.amazon.com/blogs/machine-learning/arcanum-makes-hungarian-heritage-accessible-with-amazon-rekognition/

Continue Reading

AI

Arcanum makes Hungarian heritage accessible with Amazon Rekognition

Arcanum specializes in digitizing Hungarian language content, including newspapers, books, maps, and art. With over 30 years of experience, Arcanum serves more than 30,000 global subscribers with access to Hungarian culture, history, and heritage. Amazon Rekognition Solutions Architects worked with Arcanum to add highly scalable image analysis to Hungaricana, a free service provided by Arcanum, […]

Published

on

Arcanum specializes in digitizing Hungarian language content, including newspapers, books, maps, and art. With over 30 years of experience, Arcanum serves more than 30,000 global subscribers with access to Hungarian culture, history, and heritage.

Amazon Rekognition Solutions Architects worked with Arcanum to add highly scalable image analysis to Hungaricana, a free service provided by Arcanum, which enables you to search and explore Hungarian cultural heritage, including 600,000 faces over 500,000 images. For example, you can find historical works by author Mór Jókai or photos on topics like weddings. The Arcanum team chose Amazon Rekognition to free valuable staff from time and cost-intensive manual labeling, and improved label accuracy to make 200,000 previously unsearchable images (approximately 40% of image inventory), available to users.

Amazon Rekognition makes it easy to add image and video analysis to your applications using highly scalable machine learning (ML) technology that requires no previous ML expertise to use. Amazon Rekognition also provides highly accurate facial recognition and facial search capabilities to detect, analyze, and compare faces.

Arcanum uses this facial recognition feature in their image database services to help you find particular people in Arcanum’s articles. This post discusses their challenges and why they chose Amazon Rekognition as their solution.

Automated image labeling challenges

Arcanum dedicated a team of three people to start tagging and labeling content for Hungaricana. The team quickly learned that they would need to invest more than 3 months of time-consuming and repetitive human labor to provide accurate search capabilities to their customers. Considering the size of the team and scope of the existing project, Arcanum needed a better solution that would automate image and object labelling at scale.

Automated image labeling solutions

To speed up and automate image labeling, Arcanum turned to Amazon Rekognition to enable users to search photos by keywords (for example, type of historic event, place name, or a person relevant to Hungarian history).

For the Hungaricana project, preprocessing all the images was challenging. Arcanum ran a TensorFlow face search across all 28 million pages on a machine with 8 GPUs in their own offices to extract only faces from images.

The following screenshot shows what an extract looks like (image provided by Arcanum Database Ltd).

The images containing only faces are sent to Amazon Rekognition, invoking the IndexFaces operation to add a face to the collection. For each face that is detected in the specified face collection, Amazon Rekognition extracts facial features into a feature vector and stores it in an Amazon Aurora database. Amazon Rekognition uses feature vectors when it performs face match and search operations using the SearchFaces and SearchFacesByImage operations.

The image preprocessing helped create a very efficient and cost-effective way to index faces. The following diagram summarizes the preprocessing workflow.

As for the web application, the workflow starts with a Hungaricana user making a face search request. The following diagram illustrates the application workflow.

The workflow includes the following steps:

  1. The user requests a facial match by uploading the image. The web request is automatically distributed by the Elastic Load Balancer to the webserver fleet.
  2. Amazon Elastic Compute Cloud (Amazon EC2) powers application servers that handle the user request.
  3. The uploaded image is stored in Amazon Simple Storage Service (Amazon S3).
  4. Amazon Rekognition indexes the face and runs SearchFaces to look for a face similar to the new face ID.
  5. The output of the search face by image operation is stored in Amazon ElastiCache, a fully managed in-memory data store.
  6. The metadata of the indexed faces are stored in an Aurora relational database built for the cloud.
  7. The resulting face thumbnails are served to the customer via the fast content-delivery network (CDN) service Amazon CloudFront.

Experimenting and live testing Hungaricana

During our test of Hungaricana, the application performed extremely well. The searches not only correctly identified people, but also provided links to all publications and sources in Arcanum’s privately owned database where found faces are present. For example, the following screenshot shows the result of the famous composer and pianist Franz Liszt.

The application provided 42 pages of 6×4 results. The results are capped to 1,000. The 100% scores are the confidence scores returned by Amazon Rekognition and are rounded up to whole numbers.

The application of Hungaricana has always promptly, and with a high degree of certainty, presented results and links to all corresponding publications.

Business results

By introducing Amazon Rekognition into their workflow, Arcanum enabled a better customer experience, including building family trees, searching for historical figures, and researching historical places and events.

The concept of face searching using artificial intelligence certainly isn’t new. But Hungaricana uses it in a very creative, unique way.

Amazon Rekognition allowed Arcanum to realize three distinct advantages:

  • Time savings – The time to market speed increased dramatically. Now, instead of spending several months of intense manual labor to label all the images, the company can do this job in a few days. Before, basic labeling on 150,000 images took months for three people to complete.
  • Cost savings – Arcanum saved around $15,000 on the Hungaricana project. Before using Amazon Rekognition, there was no automation, so a human workforce had to scan all the images. Now, employees can shift their focus to other high-value tasks.
  • Improved accuracy – Users now have a much better experience regarding hit rates. Since Arcanum started using Amazon Rekognition, the number of hits has doubled. Before, out of 500,000 images, about 200,000 weren’t searchable. But with Amazon Rekognition, search is now possible for all 500,000 images.

 “Amazon Rekognition made Hungarian culture, history, and heritage more accessible to the world,” says Előd Biszak, Arcanum CEO. “It has made research a lot easier for customers building family trees, searching for historical figures, and researching historical places and events. We cannot wait to see what the future of artificial intelligence has to offer to enrich our content further.”

Conclusion

In this post, you learned how to add highly scalable face and image analysis to an enterprise-level image gallery to improve label accuracy, reduce costs, and save time.

You can test Amazon Rekognition features such as facial analysis, face comparison, or celebrity recognition on images specific to your use case on the Amazon Rekognition console.

For video presentations and tutorials, see Getting Started with Amazon Rekognition. For more information about Amazon Rekognition, see Amazon Rekognition Documentation.


About the Authors

Siniša Mikašinović is a Senior Solutions Architect at AWS Luxembourg, covering Central and Eastern Europe—a region full of opportunities, talented and innovative developers, ISVs, and startups. He helps customers adopt AWS services as well as acquire new skills, learn best practices, and succeed globally with the power of AWS. His areas of expertise are Game Tech and Microsoft on AWS. Siniša is a PowerShell enthusiast, a gamer, and a father of a small and very loud boy. He flies under the flags of Croatia and Serbia.

Cameron Peron is Senior Marketing Manager for AWS Amazon Rekognition and the AWS AI/ML community. He evangelizes how AI/ML innovation solves complex challenges facing community, enterprise, and startups alike. Out of the office, he enjoys staying active with kettlebell-sport, spending time with his family and friends, and is an avid fan of Euro-league basketball.

Source: https://aws.amazon.com/blogs/machine-learning/arcanum-makes-hungarian-heritage-accessible-with-amazon-rekognition/

Continue Reading

AI

Arcanum makes Hungarian heritage accessible with Amazon Rekognition

Arcanum specializes in digitizing Hungarian language content, including newspapers, books, maps, and art. With over 30 years of experience, Arcanum serves more than 30,000 global subscribers with access to Hungarian culture, history, and heritage. Amazon Rekognition Solutions Architects worked with Arcanum to add highly scalable image analysis to Hungaricana, a free service provided by Arcanum, […]

Published

on

Arcanum specializes in digitizing Hungarian language content, including newspapers, books, maps, and art. With over 30 years of experience, Arcanum serves more than 30,000 global subscribers with access to Hungarian culture, history, and heritage.

Amazon Rekognition Solutions Architects worked with Arcanum to add highly scalable image analysis to Hungaricana, a free service provided by Arcanum, which enables you to search and explore Hungarian cultural heritage, including 600,000 faces over 500,000 images. For example, you can find historical works by author Mór Jókai or photos on topics like weddings. The Arcanum team chose Amazon Rekognition to free valuable staff from time and cost-intensive manual labeling, and improved label accuracy to make 200,000 previously unsearchable images (approximately 40% of image inventory), available to users.

Amazon Rekognition makes it easy to add image and video analysis to your applications using highly scalable machine learning (ML) technology that requires no previous ML expertise to use. Amazon Rekognition also provides highly accurate facial recognition and facial search capabilities to detect, analyze, and compare faces.

Arcanum uses this facial recognition feature in their image database services to help you find particular people in Arcanum’s articles. This post discusses their challenges and why they chose Amazon Rekognition as their solution.

Automated image labeling challenges

Arcanum dedicated a team of three people to start tagging and labeling content for Hungaricana. The team quickly learned that they would need to invest more than 3 months of time-consuming and repetitive human labor to provide accurate search capabilities to their customers. Considering the size of the team and scope of the existing project, Arcanum needed a better solution that would automate image and object labelling at scale.

Automated image labeling solutions

To speed up and automate image labeling, Arcanum turned to Amazon Rekognition to enable users to search photos by keywords (for example, type of historic event, place name, or a person relevant to Hungarian history).

For the Hungaricana project, preprocessing all the images was challenging. Arcanum ran a TensorFlow face search across all 28 million pages on a machine with 8 GPUs in their own offices to extract only faces from images.

The following screenshot shows what an extract looks like (image provided by Arcanum Database Ltd).

The images containing only faces are sent to Amazon Rekognition, invoking the IndexFaces operation to add a face to the collection. For each face that is detected in the specified face collection, Amazon Rekognition extracts facial features into a feature vector and stores it in an Amazon Aurora database. Amazon Rekognition uses feature vectors when it performs face match and search operations using the SearchFaces and SearchFacesByImage operations.

The image preprocessing helped create a very efficient and cost-effective way to index faces. The following diagram summarizes the preprocessing workflow.

As for the web application, the workflow starts with a Hungaricana user making a face search request. The following diagram illustrates the application workflow.

The workflow includes the following steps:

  1. The user requests a facial match by uploading the image. The web request is automatically distributed by the Elastic Load Balancer to the webserver fleet.
  2. Amazon Elastic Compute Cloud (Amazon EC2) powers application servers that handle the user request.
  3. The uploaded image is stored in Amazon Simple Storage Service (Amazon S3).
  4. Amazon Rekognition indexes the face and runs SearchFaces to look for a face similar to the new face ID.
  5. The output of the search face by image operation is stored in Amazon ElastiCache, a fully managed in-memory data store.
  6. The metadata of the indexed faces are stored in an Aurora relational database built for the cloud.
  7. The resulting face thumbnails are served to the customer via the fast content-delivery network (CDN) service Amazon CloudFront.

Experimenting and live testing Hungaricana

During our test of Hungaricana, the application performed extremely well. The searches not only correctly identified people, but also provided links to all publications and sources in Arcanum’s privately owned database where found faces are present. For example, the following screenshot shows the result of the famous composer and pianist Franz Liszt.

The application provided 42 pages of 6×4 results. The results are capped to 1,000. The 100% scores are the confidence scores returned by Amazon Rekognition and are rounded up to whole numbers.

The application of Hungaricana has always promptly, and with a high degree of certainty, presented results and links to all corresponding publications.

Business results

By introducing Amazon Rekognition into their workflow, Arcanum enabled a better customer experience, including building family trees, searching for historical figures, and researching historical places and events.

The concept of face searching using artificial intelligence certainly isn’t new. But Hungaricana uses it in a very creative, unique way.

Amazon Rekognition allowed Arcanum to realize three distinct advantages:

  • Time savings – The time to market speed increased dramatically. Now, instead of spending several months of intense manual labor to label all the images, the company can do this job in a few days. Before, basic labeling on 150,000 images took months for three people to complete.
  • Cost savings – Arcanum saved around $15,000 on the Hungaricana project. Before using Amazon Rekognition, there was no automation, so a human workforce had to scan all the images. Now, employees can shift their focus to other high-value tasks.
  • Improved accuracy – Users now have a much better experience regarding hit rates. Since Arcanum started using Amazon Rekognition, the number of hits has doubled. Before, out of 500,000 images, about 200,000 weren’t searchable. But with Amazon Rekognition, search is now possible for all 500,000 images.

 “Amazon Rekognition made Hungarian culture, history, and heritage more accessible to the world,” says Előd Biszak, Arcanum CEO. “It has made research a lot easier for customers building family trees, searching for historical figures, and researching historical places and events. We cannot wait to see what the future of artificial intelligence has to offer to enrich our content further.”

Conclusion

In this post, you learned how to add highly scalable face and image analysis to an enterprise-level image gallery to improve label accuracy, reduce costs, and save time.

You can test Amazon Rekognition features such as facial analysis, face comparison, or celebrity recognition on images specific to your use case on the Amazon Rekognition console.

For video presentations and tutorials, see Getting Started with Amazon Rekognition. For more information about Amazon Rekognition, see Amazon Rekognition Documentation.


About the Authors

Siniša Mikašinović is a Senior Solutions Architect at AWS Luxembourg, covering Central and Eastern Europe—a region full of opportunities, talented and innovative developers, ISVs, and startups. He helps customers adopt AWS services as well as acquire new skills, learn best practices, and succeed globally with the power of AWS. His areas of expertise are Game Tech and Microsoft on AWS. Siniša is a PowerShell enthusiast, a gamer, and a father of a small and very loud boy. He flies under the flags of Croatia and Serbia.

Cameron Peron is Senior Marketing Manager for AWS Amazon Rekognition and the AWS AI/ML community. He evangelizes how AI/ML innovation solves complex challenges facing community, enterprise, and startups alike. Out of the office, he enjoys staying active with kettlebell-sport, spending time with his family and friends, and is an avid fan of Euro-league basketball.

Source: https://aws.amazon.com/blogs/machine-learning/arcanum-makes-hungarian-heritage-accessible-with-amazon-rekognition/

Continue Reading
AI9 hours ago

Arcanum makes Hungarian heritage accessible with Amazon Rekognition

AI9 hours ago

Arcanum makes Hungarian heritage accessible with Amazon Rekognition

AI9 hours ago

Arcanum makes Hungarian heritage accessible with Amazon Rekognition

AI9 hours ago

Arcanum makes Hungarian heritage accessible with Amazon Rekognition

AI9 hours ago

Arcanum makes Hungarian heritage accessible with Amazon Rekognition

AI9 hours ago

Arcanum makes Hungarian heritage accessible with Amazon Rekognition

AI9 hours ago

Arcanum makes Hungarian heritage accessible with Amazon Rekognition

AI9 hours ago

Arcanum makes Hungarian heritage accessible with Amazon Rekognition

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Arcanum makes Hungarian heritage accessible with Amazon Rekognition

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Arcanum makes Hungarian heritage accessible with Amazon Rekognition

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